Kyrio
•
29th April 2021
izzi and Elevate Customer Experience in Mexico
Malfunctioning and underperforming devices within a home or business can cause performance issues for customers. For operators, these problems lead to an increase in technician dispatching (truck rolls) and customer service calls. With so much riding on device performance, izzi needs to ensure that all devices deployed function to their optimal capabilities and deliver the best end user experience possible.
While izzi’s engineering team conducts initial testing, they augment their process to in